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Delete Account

Delete Account

You can delete your Blue Skies Mutual Aid account at any time, from inside the app or by asking us directly. This page explains how, what is removed, and what we have to keep.

Last updated: November 1, 2026

Delete It Yourself

Sign in, open Account › Settings, go to Privacy & Account, choose Delete My Account, type DELETE to confirm, and choose Permanently Delete. It takes effect immediately.

Go to Your Account Settings

Ask Us to Delete It

If you can't sign in, send a privacy request and choose Delete My Information. We email you a link to confirm it's you. You can also email operations@blueskiesma.com from the address on your account, or call (432) 201-4598. We confirm it is you, then complete the deletion within 30 days.

Send a Privacy Request

What Is Deleted

Your name, photo, phone number, email address, mailing address, biography, interests, alert settings, registered devices and saved resume are erased, and your sign-in is permanently disabled.

If you have also received help from us, your client record loses everything that identifies you: name, contact details, notes and case files.

Board members and administrators must have their account removed by the Operations Director, so the organization is never locked out of its own records.

What We Keep, and Why

Some records must be kept by law or by our funders: delivery and assistance history, records of who we shared information with, donation and financial records, signed forms, text message consent, and the security audit trail. They stay with your name removed, so they can no longer be traced back to you, and are deleted when their period ends:

  • Client records, including health and medical equipment records

    6 years after the last help we provided

  • Signed forms

    6 years

  • Donation and financial records

    7 years

  • Security audit logs

    2 years

  • Proof of text message consent and opt-outs

    6 years from the newest consent record

More details are in our Privacy Policy.

Questions about your information? Email operations@blueskiesma.com and we'll answer within two business days.